PingPerfect Reviews
PingPerfect Customer Reviews (7)
- Most recent
- Oldest
PingPerfect Customer’s Q&A
PingPerfect Features and Benefits
Based on the search results, here are the key features and benefits of PingPerfect.com:
Advanced Control Panel
PingPerfect offers a user-friendly and powerful control panel that allows easy management and customization of game servers. It includes features like mod installation, server settings adjustment, and one-click plugin installation.
DDoS Protection
The service provides robust DDoS protection to safeguard game servers against malicious attacks, ensuring uninterrupted gameplay.
Customer Support
PingPerfect is known for its exceptional 24/7 customer support, available via support tickets, live chat, and email.
Global Server Locations
A worldwide network of server locations allows gamers to choose servers geographically closer to them, reducing latency and improving performance.
Automatic Updates
The service automatically handles game updates and patches, keeping servers up-to-date without manual intervention.
Reliable Performance
PingPerfect utilizes high-performance hardware and low-latency connections to provide smooth, lag-free gameplay experiences.
Voice Server Hosting
In addition to game servers, PingPerfect offers voice server hosting for applications like Teamspeak and Mumble.
Customization Options
Users have access to full file management, FTP access, and an easy-to-use mod manager for installing popular mods like RLCraft and Pixelmon.
Backup System
PingPerfect provides an offsite backup system that backs up all game servers daily, allowing for easy restoration in case of data corruption.
Game Switching Service
A game server switching service allows users to change the game their server is hosting without needing to cancel and reorder.
PingPerfect Pricing
PingPerfect.com offers a variety of pricing options for their game server hosting services:
Base Pricing
- Plans start as low as $0.43 per month
- Pricing varies depending on the specific game, number of slots, and server location
Game-Specific Pricing
- For example, a 7 Days to Die server starts at $11.88 per month for 12 slots
- Price per slot is approximately $0.99 for many games
Discounts
- 5% discount for quarterly payments
- 10% discount for semi-annual payments
- 15% discount for annual payments
Additional Features
- Free web hosting included with game server purchases
- 1GB storage and 10GB traffic per month for web hosting
Scaling
- Prices may increase for larger servers or additional performance add-ons
- Some games have bulk pricing discounts for higher slot counts
Comparison
- Generally competitive pricing for small to medium-sized servers
- May become more expensive for larger servers compared to some competitors
Payment Methods
- Accepts major credit cards and PayPal
- Offers a Group Pay system for shared server costs
Payment Method
PingPerfect.com offers several payment methods for customers:
Credit Cards
Accepts major credit cards including American Express, Visa, Mastercard, and Discover.
PayPal
Supports payments through PayPal.
Other Methods
Also accepts Skrill, Maestro, and Paysafe.
Group Pay System
Offers a Group Pay feature allowing multiple people to contribute to server costs.
Public Pay
Provides a Public Pay system where payments can be made towards a client's account.
- Minimum payment amount: $5.00 USD
- Non-refundable payments
Monthly Renewals
Services typically renew automatically each month unless cancelled.
Important Notes
- Group Pay and Public Pay payments are non-transferable
- Payments do not create a contractual relationship between PingPerfect and the payer
- Account owners have full discretion over how Group Pay funds are used
PingPerfect FAQs
PingPerfect Return Policy?
PingPerfect.com's return policy includes the following key points:
Refund Eligibility
Customers are entitled to a full refund if they cancel their service within the first 48 hours of purchase.
Cancellation Process
To request a refund, customers must submit a support ticket within the 48-hour window.
Service Termination
Services are typically on a rolling monthly contract and will renew each month until cancelled by the client.
Data Retention
Upon cancellation or lapse of payment, the service will be marked as suspended/cancelled. All files will be wiped from servers two weeks after suspension.
Liability
PingPerfect does not accept liability for loss of service, loss of earnings, loss of profit, loss of data, or any other incidental damages due to hardware or software failure of their systems/services.
Monthly Renewals
Unless otherwise stated, services automatically renew monthly until cancelled by the customer.
Refund Requests
Refund requests must be made through the official support channels and within the specified timeframe to be considered valid.
How To Open A PingPerfect Account?
To open an account on pingperfect.com, follow these steps:
1. Visit the Website
Go to pingperfect.com in your web browser.
2. Navigate to Sign Up
Look for a "Sign Up" or "Create Account" button, typically located in the top right corner of the homepage.
3. Provide Information
Fill out the registration form with your:
- Email address
- Password
- Personal details (name, address, etc.)
4. Agree to Terms
Read and accept the terms of service and privacy policy.
5. Verify Email
Check your email for a verification link from PingPerfect and click it to confirm your account.
6. Complete Profile
After verification, log in to your new account and complete any additional profile information if required.
7. Choose Services
Browse PingPerfect's offerings and select the game server or hosting services you want to purchase.
Once these steps are completed, your PingPerfect account will be fully set up and ready for use.
PingPerfect Alternatives
Based on the search results, here are the top 10 alternatives to PingPerfect for game server hosting:
1. Nitrado
Offers specialized game server hosting with a wide selection of supported games and customization options.
2. GameServers.com
Known for reliable performance and excellent customer support for various popular games.
3. Host Havoc
Provides high-performance servers with low latency and robust DDoS protection.
4. GTXGaming
Offers competitive pricing and a user-friendly control panel for easy server management.
5. Survival Servers
Specializes in hosting servers for survival games like ARK: Survival Evolved and Rust.
6. Shockbyte
Known for its affordable plans and excellent Minecraft server hosting options.
7. Nodecraft
Offers instant setup and easy switching between different game servers.
8. Low.ms
Provides low-latency hosting with a focus on performance and reliability.
9. Fragnet
Offers a wide range of game server hosting options with global server locations.
10. Gameforest.com
Known for its user-friendly interface and responsive customer support.
These alternatives offer similar features to PingPerfect, including DDoS protection, customization options, 24/7 customer support, and competitive pricing. The choice between these providers may depend on specific game requirements, server locations, and individual preferences.
What is PingPerfect's approach to support?
Does PingPerfect offer a money-back guarantee?
Can I get a free trial of PingPerfect's game servers?
Can I set up a contact account for my friend to contact support on my behalf?
Does PingPerfect offer discounts for longer rental periods?
How do I contact Pingperfect.com for support?
To get in touch with Pingperfect.com for support, the most efficient way is to submit a support ticket. The support team is available to handle tickets 24 hours a day. Alternatively, an email can be sent to Support@pingperfect.com. For those in the UK during business hours, the telephone number is +44 843 462 0003. The office address is Pingperfect Ltd Office F1, Beverley Enterprise Centre, Beck View Road, Beverley, England HU17 0JT. Feedback can also be left on Pingperfect's Trustpilot page. Remember, the support team is there to help with any and all enquiries.
About Pingperfect.com Popular Products and Services?
Pingperfect.com is a popular provider for game server hosting and web hosting. The company offers a wide range of services, including 175+ available games, 4.5GHz hardware, and 24/7 support. Some of the recently added games for server hosting include Space Engineers, Minecraft, Wreckfest, Path of Titans, Conan Exiles, The Front, The Forest 2: Sons of the Forest, Icarus, Core Keeper, and Swords 'N Magic and Stuff.
The company prides itself on its highly trained technical support team, which aims to answer customer tickets within 20 minutes. Pingperfect continually invests in the latest hardware for the best dedicated servers to host a variety of games, ensuring optimal performance. The company's network is optimized for game servers, providing a smooth gaming experience.
In addition to game server hosting, Pingperfect also offers web services, VPS/VDS, and voice servers. They provide free 1GB web server hosting with any server purchase over ten Euros. The company's game servers come with free web hosting, which can be used for building your community and promoting your game server. The free web hosting comes with 1GB storage, 10GB traffic per month, and the industry-leading Cpanel.
Pingperfect has a team of gamers, programmers, and network technicians who monitor, tweak, and keep the company on top of its game, setting it apart from other providers. The company's mission is to provide the best possible gaming experience for its customers, and it continually strives to improve its services to achieve this goal.
Pingperfect.com Return Policy?
Pingperfect.com's Terms & Conditions state that services are, unless otherwise stated, on a rolling monthly contract and will renew each month until the client cancels the order/contract. Upon cancellation or lapse of payment, the service will be listed as suspended/cancelled. Two weeks after this, all files will be wiped from their servers. Pingperfect.com will not accept liability for loss of service, loss of earnings, loss of profit, loss of data, or any other incidental damages occurring directly or indirectly due to hardware or software failure of their systems/services, or by following advice and guidance from their staff.
As for the Shipping Policy, since all goods from Pingperfect.com are non-physical, no delivery is required. However, services should be delivered within 3 hours. This is the information available regarding the return and shipping policy of Pingperfect.com.
About Pingperfect.com Prices and Cost?
Pingperfect.com offers a variety of game hosting services. The cost of these services depends on several factors including the game you host, the tier you purchase, game slots, Teamspeak slots, location, server branding, hardware, and performance. Despite their top-tier offers, PingPerfect is moderately priced, with plans starting from as low as $0.43 per month. However, it's important to note that the prices can vary and larger servers can get a bit pricey. In addition to game hosting, PingPerfect also offers free web hosting to all of their game server customers. This includes 1GB storage, 10GB traffic per month, and the industry-leading Cpanel. They also provide a customised game panel for easy configuration of your game server. The company prides itself on its performance, support, and value for money. However, the final cost will depend on the specific requirements of your server.
How do I contact customer support at Pingperfect.com?
To get in touch with the customer support at Pingperfect.com, the most efficient way is to submit a support ticket. The support team is available to handle your ticket 24 hours a day. Alternatively, you can also reach out to them via email at Support@pingperfect.com. If you prefer to call, the telephone number (available during UK business hours) is +44 843 462 0003. Please note that the office address is Pingperfect Ltd Office F1, Beverley Enterprise Centre, Beck View Road, Beverley, England HU17 0JT. You can also leave feedback on Pingperfect Trustpilot. Remember, the support team is knowledgeable and responsive, available 24/7 to assist with any issues or inquiries.
What are the available game servers on Pingperfect.com?
Pingperfect.com offers a wide range of game servers. The available games include but are not limited to 7 Days to Die, Alien Arena, Alien Swarm, Alien Swarm Reactive Drop, American Truck Simulator, Ancestors Legacy, Angels Fall First, Animalia, Argo, Ark Survival, Ascended Ark Survival Evolved, Ark Survival Of The Fittest, Arma 2, Arma 2: Dayz Epoch 1.0.5.1, Arma 2: Dayz Epoch 1.0.6.2, Arma 3, Arma 3 Exile, Arma 3: Altis Life, Arma Cold War Assault / Operation Flashpoint, Arma Reforger, Assetto Corsa Competizione, Astroneer, Atlas, Avorion, Barotrauma, Battalion 1944, Battle Cry of Freedom, Battlebit Remastered, Battlefield 2, Battlefield 2142, Battlerush, Battlerush 2, Beasts of Bermuda, Blackwake, Call of Duty, Call of Duty 2, Call of Duty 4 Modern Warfare, Call of Duty 5 World at War, Call of Duty Black Ops 3, Call of Duty United Offensive, Chivalry: Medieval Warfare, Citadel Forged with Fire, Colony Survival, Conan Exiles, Contagion, Core Keeper, Counter-Strike 2, Counterstrike 1.6, Counterstrike Condition Zero, Counterstrike Global Offensive, Counterstrike Source, Crafting Dead, Craftopia, Crea, CryoFall, Dark and Light, Dark Messiah, Day of Dragons, Day of Infamy, Days-of-War, DayZ Standalone, Dead Matter, DeadPoly, Deadside, Deathmatch Legacy, Dino D Day, DODS Day of Defeat Source, Don't Starve Together, Draconia, DYsterra, Dystopia, ECO-Global-Survival, Eden Star. The list is extensive and it's recommended to check the website for the full list of available games.
About Pingperfect.com Payment Method?
Pingperfect.com accepts various payment methods. These include American Express, Visa, Mastercard, and Discover. They also offer a Public Pay system, where payments can be made towards a client's account. The minimum payment amount for this method is $5.00USD. Please note that payments made through the Public Pay system are non-refundable.